FAQ

Q1 – WHEN DOES MY PROJECT START?

Work on your project starts soon after we get your request along with the advance payment..

Q2 – HOW MANY CONCEPTS DO YOU OFFER?

We offer you with 4 or 6 initial design concepts depending on the package that you choose..

Q3 – WHAT FILE FORMATS ARE SUPPLIED BY YOU?

For your convenience, we provide the designs in the following file formats: PNG Raw Vector (EPS) TIF JPG PDF AI or CDR.

Q4 – HOW DO YOU DELIVER DESIGN FILES TO YOUR CLIENT?

We communicate via mail. We will send you the files via mail or send you a link to download the files if the file size is too big. We also use Dropbox or wetransfer.com in such cases to send heavy files.

Q5 – DO YOU HAVE A PROJECT MANAGER FOR EVERY PROJECT?

Yes. We have a Project Manager for graphic design & every projects. They supervise the project & correspond with you.

Q6 – CAN I EDIT THE FINAL FILES?

Yes. We will provide you with the source file. You can edit in the source file if you know how to use the software.

Q7 – WHERE ARE YOU LOCATED?

UK Address68 Hillside Gardens Barnet, Greater London EN5 2NL, United Kingdom.

Q8 – WHERE ARE YOUR DESIGNERS LOCATED?

Our designers are in-house designers.

Q9 – HOW DO I MAKE MY PAYMENTS?

You can pay us through PayPal or credit card..

Q10 – I HAVE SOME MORE QUESTIONS WHICH I CANNOT FIND HERE. HOW DO I GET THOSE ANSWERS?

You can ask your question anytime by filling in the “Contact form” field in the form in Contact US page. We will get back to you with our answers.